My order has arrived its damaged
We take great pride in the quality of our products. Every order is carefully inspected to ensure it meets our high standards before leaving our facility.
However, once your package is in transit, it is beyond our control. On rare occasions, cookies or packaging may be damaged during shipping, and unfortunately, we cannot take responsibility for this.Please also note that weather conditions during transit may affect the condition of the goods, and this is similarly outside our control.
If you are not comfortable with these terms, we kindly ask that you reconsider placing an order.
Can I change my order?
Please note that due to fast turn around time, once order is placed we cannot make any changes.
We kindly ask you review order carefully before confirming your purchase.
Can I cancel my order?
Please note that due to fast turn around time, once order is placed it cannot be cancelled.
We kindly ask you review order carefully before confirming your purchase.
Is it possible to include specific changes to the bakes?
Once your order has been placed, we’re unable to make changes to flavours or customize any part of it.
Do you offer gluten free bakes?
We Unfortunately cannot offer gluten free bakes at this time.
Are you products suitable for vegetarians?
All of our bakes are suitable for vegetarians unless states clearly in the product description.
Where do I find allergen and ingredient information?
All allergens and ingredient information can be found in the product description